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About MailBanc -------------------------------------------
Messaging Solutions-------------------------------------------
Internet Solutions-------------------------------------------
Network Solutions-------------------------------------------
Services & Consulting-------------------------------------------
Technology Partners -------------------------------------------
Customer Support -------------------------------------------
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SERVICES Activation Services. All MailBanc solutions come standard with activation services that are designed to activate your service quickly, implement best practices, and maximize your investment value. Our experts provide personal assistance to guide you through the setup of your e-mail services. They help configure messaging services that meet your company's needs and that are easy to administer and grow as your business grows. Getting started is simple, and your company can realize the full benefits of MailBanc's solutions in a matter of days. Your investment is leveraged quickly for immediate effectiveness, resulting in improved productivity and reduced IT support load for your staff. Professional Services and Consulting Whether you’re planning an upgrade, implementing new capabilities, or just in need of a checkup, MailBanc provides a host of specialized services offering strategic advantages for your company. With MailBanc's professional services, you have access to industry expertise that can help your business implement custom solutions quickly, without additional overhead or staffing. Team up with some of the most knowledgeable experts in the field to optimize your message management and security implementation and learn about new technologies and capabilities. Compliance consulting services are rendered through our parent company, MarketCounsel. MarketCounsel is the preeminent regulatory compliance consulting firm and can address the interaction of regulatory obligations with operational practices in the handling of e-mail and other electronic messaging. Support Programs MailBanc delivers superior customer care with world-class support services that keep your e-mail system fully protected and operating at peak performance, at no additional charge. Our programs are designed to meet the full range of our customer's requirements. With customer's satisfaction among our highest priorities, we are committed to providing you with highly responsive and expert support. Telephone support is available from 8AM to 8PM Eastern Time, Monday through Friday, holidays excepted. Support cases can be submitted 24x7. Cases are routed directly to technical support engineers with case responses furnished during business hours. Automatic Service Upgrades and Maintenance Updates You receive automatic upgrades of your MailBanc solutions at no additional charge. This covers the full range of maintenance, updates, and major releases, and includes bug fixes, enhancements, performance improvements, as well as new features. And since all of our solutions are fully-hosted, these upgrades and updates are effortless to you. |